I was doing some online banking today at Bank of America (yes, I still have an account with them … for now). I saw a little announcement on the bottom left of the screen that said “Bank of America ranked #1 Online Bank.”
“Hmmmf,” I sniggered. I have experience with 3-4 online banking systems, and BOA is my least favorite in terms of ease-of-use and understanding-where-all-these-other-charges-are-coming-from. It has even been difficult to simply find out how much I owe and pay it. One of my old accounts is still listed in my payment center (even though I closed it over two years ago) and I can never remember which one is the active one.